Unite PBX and Unite Call Center provides business communication solutions built on top of reliable and cost-effective Skype VoIP platform. You can use your existing Skype account or register a new Skype account, add SkypeIn and SkypeOut features to your account, install UnitePBX on a PC/Macintosh/Linux and your IP PBX or Call Center is up and running!
Unite PBX provides features like Auto Attendant, Interactive Voice Response, automatic Call Distribution, Call Recording and Voicemail capabilities and lot more.
Unite PBX
Callers can reach any employees through one main business phone number, you can transfer calls to another phone/ Skype user (or anyone else inside your company), send calls to your entire sales team instead of just a single sales person, let callers listen to your choice of music while waiting, and much more.
In addition to making it easier for callers to reach the company's workforce, Unite PBX enhances calling for employees. Outbound calls by employees using Skype/ personal cell phones show the caller's own number/ID via caller ID. Cell phone callers can also benefit by using the Unite PBX functions such as call-transfer, hold and many more features like these. Unite PBX helps to improve efficiency of your enterprise voice communications.
In addition to making it easier for callers to reach a company's workforce, Unite PBX enhances calling for employees. Outbound calls by employees using Skype/ personal cell phones show the caller's own phone number via caller ID. Cell phone callers can also benefit by using the Unite PBX functions such as call-transfer, hold and many more features like these.
Unite Call Center
Another distinctive offering provided for Inbound/Outbound Contact Center needs is our solution, Unite Call Center for Skype. It is 100% software based, truly business-class customer communication and management system with host of much sought after capabilities. Unite Call Center provides unique location independence to the agents who can work from a main office, or branch offices using Skype. They can set up home offices and still be a part of the Call Center. They can even log in while they are travelling and receive calls as though they were still in the office, using Skype/Cell phone or regular physical phone according to the option selected.
Please visit our Overview and other sections of the website to explore more details about our offerings.